How to Check a General Contractor's Reputation Before You Sign On
Before you put your crew on a GC's jobsite, do your homework. Here's a practical checklist for vetting a general contractor's reputation, payment history, and site management.
Not all GCs are created equal. Some run tight, professional operations that pay on time and respect their subs. Others are disorganized, slow to pay, and quick to blame. Before you commit your schedule and your crew, spend some time finding out which kind you're dealing with.
Verify Their License and Insurance
Every state has a contractor licensing database — look yours up and confirm the GC's license is current and in good standing. Then ask for a certificate of insurance showing their general liability and workers' comp coverage. A GC who hesitates to provide this is either uninsured or underinsured. Working on an uninsured project exposes you to liability that should never be yours.
Search Their Name and Company in Lien Records
Mechanics lien filings are public record in most states. A search of the GC's company name and the addresses of their recent projects will tell you whether subs and suppliers have had to file liens to get paid. This is one of the most reliable indicators of payment behavior available to you — and most subs never use it.
Check Their Reviews on JobSite Recon
Other subcontractors and tradespeople who've worked for this GC may have left reviews on their office address or on project addresses they've run. These reviews capture real experiences — payment speed, site conditions, communication, and how disputes were handled. Ten minutes of reading can tell you more than a reference call where the GC has obviously hand-picked the contacts.
Ask for References From Subs, Not Owners
Owner references tell you whether the GC delivers a finished product. Sub references tell you whether the GC is someone you want to work for. Ask specifically: "Can you give me the name of a subcontractor who worked on your last two projects?" Then actually call them and ask directly about payment timing, communication, and change order handling.
Look Up Active or Past Litigation
Court records are increasingly searchable online. A search of the GC's company name in your county or state court system can surface judgments, lawsuits, and settlement records. A GC in ongoing litigation with multiple subs is a GC with systemic problems — not a one-off dispute.
Trust the Pattern, Not the Pitch
A GC can seem professional, organized, and enthusiastic in a first meeting. The pitch doesn't tell you how they behave under financial pressure on a project that's running behind. The pattern of their history does. Do the research before you commit.
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